Shipment
Shipment
| country | Shipping method | Shipping costs | Shipping time |
| DE | Hermes Standard Parcel |
Standard (packet) 4,89 € Free for orders over |
3-5 working days (Mon-Sat) |
| DE | Hermes S-Package |
5.49 € Free for orders over 50€ |
3-5 working days (Mon-Sat) |
Note: Due to new launches, delivery times may be extended.
Orders abroad are currently not possible.
Delivery status
1. Order placed: The order has been received and is being processed by us.
2. Order confirmation: Your order is currently being prepared for shipping and will be forwarded to the supplier.
3. Shipping update: The order has been handed over to the supplier. The tracking number can now be used to track the order's location.
4. Order delivered: The order has been delivered by the supplier.
If you have any questions, please feel free to contact us at support@carvastone.de .
Express deliveries are currently not possible.
Change options
Change of delivery address:
Please contact us immediately if you would like to change your delivery address. If the order hasn't yet been handed over to the delivery company, you can change the address.
Changing and processing your order:
An order can no longer be changed, but it can be canceled. This gives you the opportunity to make changes by placing a new order.
If you have any questions or problems regarding your order, please contact us via our email address: support@carvastone.de